Xcellhost has successfully managed a diverse range of datacenter and IT infrastructure challenges over the last few decades. We have used this experience to develop our unique C-S-P methodology that has become the guiding force across all our operations.
Customer satisfaction is the most important indicator for us to measure our success. In a competitive marketplace customer satisfaction is a key differentiator for us. Netmagic’s operations team will always go beyond their scope of work to help customers.
All Xcellhost services are delivered through a SLA driven approach and all SLAs are transparently reported on our online Xcellhost Customer Service Portal.
Using advanced monitoring techniques, a powerful service management platform and a specialized team of experts, we can not only detect incidents before they occur, but also resolve them, perform root- cause analyses and take proactive measures to avoid repeat issues.
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XcellHost Cloud Services – a leading Managed Cloud Service Provider since 1999 based out of Mumbai, INDIA. which provides Managed Cloud Services across the globe helping customers manage Public Clouds (AWS, Azure, GCP, Alibaba) + Private clouds to manage the entire Cloud Management Lifecycle i.e Cloud Assessment, Cloud Migration, Cloud Deployment, Cloud Management, Cloud Monitoring, Cloud Security, Cloud DevOps delivered through Cloud-based ServiceDesk + Cloud-based Management Platform. Our SaaS-based Cloud Marketplace Platform helps enterprises consume over 80+ Cloud Services & help them overcome the complexities of Cloud Billing + Provisioning + Reseller Management combined with our 24 x 7 NOC + SOC Services.