XcellAgents|AI Workers Workspace
Your team and its AI workers, in the same channel.
Mention an agent the way you would mention a colleague. It works in the thread where everyone can see each step, and anything that cannot be undone waits for a named person to approve it.
Agents join your channels. People stay in charge.
An AI worker is a named member of your workspace with a job, a set of tools and a rulebook. You talk to it in the channel where the work already happens, and everything it does is written into the thread.
- 01Connect your apps
Sign in to Microsoft 365, Google Workspace, Zoho, your CRM, helpdesk and payment gateway. Each connection is scoped to read or write.
OAuth · least privilege - 02Pick or build agents
Start from the catalogue — Ticket Triage, Quote Drafter, Invoice Matcher — or describe a new one in plain language in the builder.
no code needed - 03Mention it in a channel
Type @ and the agent's name. It replies in a thread, shows each tool call and check, and asks when it needs more information.
visible to the team - 04Approve & audit
Refunds, payments, deletions and outside emails stop at an approval card for the named person. Every action lands in the audit log.
human-in-the-loop
Over thirty agents, ready to join a channel today.
Filter by department or search by task. Each agent can be renamed, re-scoped and given your own approval rules. Catalogue indicative — confirm with XcellHost
Showing 32 agents
Agents marked approval perform at least one irreversible action by default and ask a named person first. Names and scopes are indicative; the exact catalogue, connectors and limits are confirmed at onboarding.
Agents can do a lot. You decide what they may do alone.
Each workspace has an approval policy. It says which actions an agent may take on its own, which wait for a person, and who that person is.
- workspace: "finance-ops"
- auto_allowed:
- - read records, draft replies, summarise
- - update ticket status, add internal notes
- needs_approval:
- refund: "> ₹5,000* → finance-lead"human
- payment_release: "any → two approvers"4-eyes
- email_external: "first send → owner"human
- delete_record: "always → data-owner"irreversible
- pii: redact [aadhaar, pan, card, bank_ac]
- rate_limit: "30 actions / min / agent*"
- kill_switch: admins, it-security
- retention: "audit 365 d · threads 90 d*"
- hosting: "india · xcellhost-mumbai"
Describe the job. Pick its tools. Set its rule.
The builder turns plain-language instructions into an agent with a name, a scope and an approval rule. Try it — the card on the right updates as you type. Nothing is saved or sent.
Collect GSTIN, PAN and bank details…
An always-on teammate for every role.
Six departments, six concrete workflows. Each shows the trigger, what the agents do, where a person approves, and what changes.
Workflows shaped by your regulator and your data.
Industry agents ship with stricter defaults: more actions approval-gated, more fields redacted, and India hosting recommended.
Agents use the apps you already pay for.
Connections are made with each app's own sign-in and permission model. Items marked * are available on request or on the roadmap — confirm availability with XcellHost.
Trademarks and product names belong to their owners and are used only to describe compatibility; no endorsement or partnership is implied. * Availability, connector method and limits to be confirmed with XcellHost.
An API, hook apps and a CI/CD trigger.
Start agent runs from your own systems, receive events when an agent acts or waits for approval, and let your pipeline call an agent before a release.
run.step, approval.requested, approval.decided and run.completed.# Start a run: mention an agent from your own system curl -X POST https://api.<your-workspace>.example/v1/runs \ -H "Authorization: Bearer $XA_TOKEN" \ -H "Content-Type: application/json" \ -d '{ "channel": "#support", "agent": "refund-resolver", "message": "Order PAY-48213 charged twice", "approval": { "required_for": ["refund"] } }' # → 202 { "run_id": "run_7Q2…", "status": "running" }
# Your endpoint receives signed events POST /hooks/xcellagents X-Signature: sha256=… { "event": "approval.requested", "run_id": "run_7Q2…", "action": "refund", "amount_inr": 18499, "approver": "finance-lead", "thread": "#payments/1730712…" } # Reply 200; decide later via POST /v1/approvals/{id}
# .github/workflows/release.yml (excerpt) - name: Ask Change Reviewer agent run: | curl -X POST https://api.<your-workspace>.example/v1/runs \ -H "Authorization: Bearer ${{ secrets.XA_TOKEN }}" \ -d '{"channel":"#releases","agent":"change-reviewer", "message":"Review ${{ github.sha }} for v2.4", "approval":{"required_for":["deploy_prod"]}}' - name: Wait for human approval run: ./scripts/wait-approval.sh # polls /v1/runs/{id}Illustrative endpoint and payloads — the final API reference is shared at onboarding.
Your channels, your models, your country.
Run the workspace as SaaS, or India-hosted in the XcellHost Mumbai Tier IV data centre with your own model endpoints.
Workspace, threads, files and audit log in the XcellHost Mumbai Tier IV data centre. Partner data centres in other regions on request*.
Purpose-scoped connectors, redaction, retention settings and export for data-principal requests. See the DPDP Compliance Platform.
Run by XcellHost — ISO 27001 and ISO 20000-1 certified, with a 24×7 NOC and SOC in Mumbai.
Use OpenAI, Gemini or open models on AI as a Service GPUs in India — per agent.
Sign in with Entra ID or Google. Roles decide who can build agents, approve actions and read the audit log.
Every message, tool call, approval and policy block — who, what, when — exportable to your SIEM or our SOC.
Start free. Pay per person, not per agent.
Every plan includes unlimited channels and the human-approval layer. Indicative — confirm with XcellHost
Free trial
- Up to 5 users
- 3 catalogue agents
- Approvals & audit log
- Shared SaaS workspace
Team
- 10 catalogue agents
- 2 custom agents
- Standard connectors
- 90-day audit log
Business
- Full catalogue (32 agents)
- 10 custom agents
- SSO, roles, 4-eyes approvals
- API, webhooks, CI/CD
- 1-year audit log + export
Enterprise
- India-hosted, dedicated
- Your own model endpoints
- Custom policies, SIEM export
- 24×7 support, named manager
* Indicative — confirm with XcellHost. INR, excluding 18% GST. Third-party app licences (Microsoft 365, Zoho, CRM, gateway fees) are not included.
Build your workspace. See the rupee total.
Monthly items go to the cart at price × quantity. Enterprise and metered model usage come with a quotation.
Business · 25 users
Hours back, in rupees.
Four rough numbers give an illustrative monthly picture. The formula is shown; nothing is sent anywhere.
hours saved = people × hours/week × 4.33 × share · value = hours saved × cost/hour · net = value − people × plan priceSix questions. Are you ready for AI teammates?
Answer honestly; nothing is sent anywhere. You get a score, your gaps and where to start.
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Answer the questions
Each answer scores 0–2 points. Your gaps appear below as you go.
A chatbot in a tab, automation scripts, or AI workers in the channel?
Frequently Asked Questions
An AI agent that is a named member of your workspace. It has a job description, a set of tools it is allowed to use and an approval rule. You mention it in a channel, it works in a thread, and it asks a person before doing anything that cannot be undone.
A chatbot answers one person in a separate window. An AI worker sits in the team's shared channel, takes actions in your apps, shows each step to everyone in the thread, hands work to other agents and follows your approval policy.
By default: refunds, payments, deletions, emails to outside parties, contract sends, access grants and production deployments. You can add more, set amount limits, require two approvers, and name the person or role who approves each one.
Yes. In the builder you write instructions in plain language, tick the tools the agent may use and choose its approval rule. Team includes 2 custom agents and Business 10*; agent packs add 5 more. XcellHost can also build agents for you.
On the shared SaaS workspace by default, or India-hosted in the XcellHost Mumbai Tier IV data centre. Enterprise customers can also run agents against their own model endpoints so prompts go only where they choose.
You can choose per agent: OpenAI models through managed services, Google Gemini, or open models running on XcellHost GPU infrastructure in India. Model availability by plan is confirmed at onboarding*.
Connectors are scoped to a purpose, personal identifiers such as Aadhaar, PAN and bank numbers are redacted before reaching a model, retention is configurable and the audit log shows who accessed what. These support your DPDP obligations; compliance remains your organisation's responsibility.
Because every step is in the thread, mistakes are visible early. Irreversible actions wait for approval, rate limits stop runaway loops, and the kill switch pauses every agent at once. The audit log shows exactly what happened.
Agents connect to Microsoft 365, Google Workspace, Zoho CRM, Desk and Books, Salesforce, HubSpot, Freshdesk, Jira, GitHub, Razorpay and more. Teams and Slack channel bridges, WhatsApp Business through an approved provider and Tally are available on request* — confirm with XcellHost.
Yes. The REST API starts runs and reads traces and audit logs, webhooks notify your systems about steps and approvals, and a CI/CD trigger lets a pipeline wait for a human approval before deploying. The final API reference is shared at onboarding.
Indicatively: a 14-day free trial, Team at ₹999* and Business at ₹2,499* per user a month, Enterprise on quote. Agent packs are ₹4,999* a month, India hosting ₹14,999* a month and onboarding ₹24,999* one-time. All excl. 18% GST.