Know if the face, voice and document in front of you are real.
XcellSecure checks every video, selfie, voice clip and ID with 8 AI models across vision, audio and physiology. The Trust Factor Engine returns a score from 1 to 10 with reasons, not a bare real-or-fake. The APIs are stateless and run on your premises, so no video is stored or processed in the cloud.
8 AI models vision · audio · physiology1–10 trust scoreStateless on-premise APIs10 modulesISO 27001 · ISO 20000-1Since 1999 · Mumbai
Why now, in India
A video call is no longer proof that a person is real.
Face-swaps, cloned voices and fake officers on video are now common fraud tools. Indian regulators have responded with advisories, amended rules and stricter KYC checks.
Digital arrest
Fake officers, live on video
MHA has warned that fraudsters pose as police, CBI, Narcotics, RBI or ED officials, keep victims on Skype or other video calls, and use studios styled as police stations with uniforms to look genuine1.
3,962 Skype IDs and 83,668 WhatsApp accounts used for digital arrests blocked by I4C; 7.81 lakh SIM cards blocked till 28 Feb 20252.
Deepfakes
MeitY advisories, 2023
On 7 Nov 2023 MeitY told significant social media intermediaries to identify misinformation and deepfakes and remove reported content within 36 hours3. A second advisory on 26 Dec 2023 asked all intermediaries to tell users clearly what content is prohibited under the IT Rules4.
IT Rules
Synthetic content rules, in force
The IT Rules amendment on synthetically generated information was notified on 10 Feb 2026 and applies from 20 Feb 2026. AI-generated content must be labelled with traceable metadata, and unlawful content must come down within 3 hours of a government or court order5.
CERT-In
Deepfake countermeasures
CERT-In advisory CIAD-2024-0060 (27 Nov 2024, severity High) asks organisations to add verification protocols with call-backs for sensitive transactions, deploy detection tools and build forensics capability6.
Face liveness and spoof detection, face matching, live GPS geo-tagging on recordings, real-time (not pre-recorded) interaction, V-CIP data stored in India7.
Liveness, Deepfake Detection and DeepFace modules score each V-CIP session; on-prem APIs keep data inside your Indian set-up.
SEBI online KYCCircular of 24 Apr 2020
Online KYC with video in-person verification (VIPV) apps, live audio-visual interaction, and safety features against spoofing8.
Liveness and voice checks during VIPV; trust score attached to the KYC record.
IRDAI AML/CFTMaster Guidelines, 1 Aug 2022
Video Based Identification Process (VBIP) with a liveness check against spoofing, live geo-tagging and recordings with GPS, date and time; third-party or cloud hosting must be in India9.
Liveness for VBIP; claims-video analysis for fraud teams.
DPDP Act, 2023Rules notified 13 Nov 2025
Face images and voice that identify a person are personal data. Notice, consent or another lawful ground, purpose limitation and safeguards; core duties from 13 May 202710.
Stateless processing, no video retention, consent hooks in the SDK, audit log without raw media.
CERT-In Directions28 Apr 2022
Report specified cyber incidents to CERT-In within 6 hours of noticing them11.
Case records from Trust Analytics and FaceOff-Agentic RAG help your incident team act quickly.
Regulatory summary prepared by XcellHost for orientation, not legal advice. Each regulated entity follows the directions that apply to it; check the current text before relying on it.
How it works
Eight models look. One engine weighs the evidence.
Pick what you are checking. The models that apply light up, and the Trust Factor Engine fuses their signals into one score with reasons. Click any stage for detail.
The 8-model mapping shown here describes the signal families XcellSecure covers; the exact model line-up per module and capture type is confirmed during scoping*. Benchmarks on request*.
Trust Factor Engine
Not real or fake. A score you can act on.
A binary detector forces a yes or no on every call. A 1–10 trust score lets you approve clean sessions, ask for more proof on the grey ones, and stop the clear fakes. Move the slider.
Trust score7/ 10
1–3 block4–5 review6–7 step-up8–10 allow
Step-up verification
Most signals are clean, one is weak. Ask for one more proof before you approve.
Illustrative policy. You set the bands per use case; see the simulator below.
Ten modules
Start with one check. Add modules as risk grows.
Every module returns the same 1–10 trust score and reason codes, so one policy and one audit trail cover all of them.
1
Anti-Money Laundering (AML)
Helps confirm the person opening or operating an account is real, and flags faces or voices that recur across many accounts, a common mule-account pattern.
Account openingMule detection
Banks · NBFCs · fintech · payments2
DeepFace
Face analysis and matching: compares a live face with an ID photo or an enrolled template and checks it is a live person, not a photo, screen or mask.
ID-to-selfieLiveness
V-CIP · onboarding · access3
Deepfake Detection
Detects face-swaps, re-enactment and fully generated faces in live or recorded video by looking for blending seams, texture and lighting errors and frame-to-frame warps.
Live callsUploaded clips
V-CIP · newsrooms · HR · boards4
Digital Arrest: FaceGuard
Helps verify whether an “officer” on a video call is genuine and flags staged backdrops and synthetic faces, so a bank or helpline can warn the victim before money moves.
Scam callsHelplines
Police · banks · citizen services5
Facepay
Face-based payment authorisation with liveness, so a payment is approved by the account holder’s live face and not a replayed video or photo.
CheckoutStep-up
Retail · e-commerce · campuses6
Federated FaceOff
Runs detection across branches or partner entities without pooling raw faces in one place. Models improve from shared learning while media stays where it was captured.
Multi-entityData stays local
Bank groups · consortia · states7
FaceOff-Agentic RAG
An investigation assistant that answers questions over your verification results, reason codes and policies, and drafts a case summary for analysts and fraud teams.
Analyst assistantCase notes
Fraud ops · SOC · police cyber cells8
FaceOff Lite
A lighter build for branches, kiosks and edge devices where bandwidth is low, with core liveness and deepfake checks running on site.
EdgeKiosk · tablet
Branches · telecom stores · field teams9
Synthetic Fraud Detection
Flags synthetic identities: generated faces, mixed real and fake details, and documents or selfies that look new but share traits with earlier fraud.
Synthetic IDsPattern links
Lending · insurance · telecom KYC10
Trust Analytics of Video
Scores recorded or CCTV video for authenticity and tampering, and helps re-identify a person of interest across cameras for investigators.
CCTVRe-identification
Police · campuses · media archives
Module names as supplied by XcellSecure. Detailed specifications, supported formats and the third-party technology behind each module are shared under NDA during scoping — confirm*.
By sector
Where a fake face costs the most.
Pick your sector to see the checks that matter and the modules that cover them.
Banks, NBFCs and fintech
V-CIP sessions need liveness, spoof detection and face matching. Fraud teams also need to spot mule accounts opened by the same face under different names.
Score every V-CIP session before the concurrent audit
Digital arrest calls rely on fake uniforms, staged police-station backdrops and synthetic faces. Cyber cells also review large volumes of recorded video.
Runs where your data already lives. Keeps nothing.
XcellSecure APIs are stateless and on premise: media is analysed in memory and only the score, reasons and a hash come back. No video is stored or processed in the cloud.
On-premise API
Containers in your data centre behind your firewall. Your apps call a REST endpoint; nothing leaves your network.
Default per brochure
Private cloud
A dedicated, single-tenant stack run by XcellHost in its Tier IV data centre in Mumbai, still stateless and with no media retention*.
Managed by XcellHost*
Federated mode
Federated FaceOff runs at each branch or entity. Only model updates are shared, never faces or voices.
Groups and consortia
Agentic RAG desk
FaceOff-Agentic RAG sits on top of your results for investigators: ask a question, get a cited case summary.
Fraud ops · SOC
Lite edge mode
FaceOff Lite on kiosks, branch PCs and tablets for low-bandwidth sites, syncing scores only.
Branches · stores
One call, one score
Send a capture reference and the modules to run. The response carries the score, band, reason codes and a media hash for your audit log.
Illustrative only. Endpoint, field names and module keys are placeholders* to confirm in the integration guide.
Privacy by design
Faces and voices are personal data. We treat them that way.
Under the DPDP Act, 2023 a face or voice that identifies someone is personal data. XcellSecure is built to collect less, keep nothing and show its work.
No media retention
Stateless APIs analyse in memory. Only the score, reason codes and a hash are returned.
Consent first
Every call carries a consent reference and a stated purpose, ready for your consent manager.
Purpose limitation
A KYC score is tagged for KYC. Policies block reuse of results for other purposes*.
Stays in India
On-prem by default; private-cloud option in XcellHost’s Mumbai data centre.
Explainable result
Reason codes let a reviewer tell a customer why a check failed and offer another route.
No exclusion
Grey scores route to a human, not an auto-reject, in line with RBI’s rule that liveness must not exclude persons with special needs.
Choose a use case and how much risk you accept. The simulator moves the band thresholds and estimates what happens to a month of sessions.
Assumes an illustrative score spread for the use case and 4 minutes per manual review*. Not a measured result.
Score 6 under this policy
Step-up
ask for one more proof
Illustrative policy and volumes. Your own bands are tuned during the pilot on your traffic.
Public awareness · free tool
Is this a digital arrest scam?
Tick what is happening on the call. The signs below follow the pattern the Ministry of Home Affairs has warned about. Share this with family and staff.
0signs
Tick any sign you notice
If even one sign fits, slow down and verify on your own.
Call your bank on the number printed on your card.
Awareness aid by XcellHost based on MHA public advisories; not an official government tool. Helpline 1930 and cybercrime.gov.in are the official channels.
Tool · deployment fit
Three questions. A starting package.
Answer for your first use case. We suggest a package, a deployment mode and the modules to start with.
Suggested start
Professional
On-premise API in your data centre
A starting point, not a sizing. Hardware and licences are confirmed after a scoping call.
Packages · INR · excl. 18% GST
Prove it on your traffic first. Then scale.
Every package uses the same 8 models, Trust Factor Engine and stateless APIs. Packages differ by volume, modules and where it runs.
Pilot / POC
₹1,49,999*/ 30 days, one-time
Indicative — confirm with XcellHost
Up to 3 modules*
Up to 5,000 verifications*
One on-prem or private-cloud node
Bands tuned on your traffic
Results report for your risk team
Most teams start here
Professional
₹49,999*/ month
Indicative — confirm with XcellHost
10,000 verifications a month included*
Extra packs of 10,000 at ₹29,999*
3 modules, more at ₹9,999* each
REST API, SDKs, policy console
24×7 support from Mumbai
Enterprise on-prem
On quote
Price on quote
Volume licence, all 10 modules
Federated and edge (Lite) modes
FaceOff-Agentic RAG desk
Custom SLA, DPA and audit support
Named solution architect
Add-on
Price
Basis
Verification pack (10,000)
₹29,999*
per pack · Professional
Extra module
₹9,999*
per module / month · beyond the 3 included
Integration & onboarding
₹74,999*
one-time · API hook-up, policy bands, staff runbook
Deepfake & digital-arrest awareness workshop
₹24,999*
per session · staff or customers, online or on site
* Indicative — confirm with XcellHost. All prices, included volumes and module counts are placeholders set for this page. All prices excl. 18% GST. Server hardware for on-prem is not included.
Configure
Build your XcellSecure package. See it in rupees.
Pick a package, the term and any extras. Enterprise is quoted separately and not added here.
Professional: 10,000 verifications a month included*.
Your estimate · Professional, 12 months
₹0
incl. 18% GST
All prices marked * are indicative — confirm with XcellHost. Cart shows prices excl. GST; 18% GST is added at checkout.
FAQ
Digital authenticity verification, answered.
It checks whether a face, voice, video or ID in front of you is real, live and belongs to the person claiming it. XcellSecure combines deepfake detection, liveness, voice-clone checks and document matching, and returns one trust score from 1 to 10 with reasons.
Most detectors answer real or fake. The Trust Factor Engine weighs signals from 8 AI models across vision, audio and physiology and gives a graded score from 1 to 10. That lets you approve clear sessions, ask for more proof on grey ones and block clear fakes, instead of forcing a yes or no.
The models span three families: vision (face liveness, texture and generation artifacts, lip-sync), audio (voice cloning and replay) and physiology (pulse signal from skin colour changes, micro-expressions and blink patterns). The exact line-up per module is confirmed during scoping.
No. XcellSecure APIs are stateless and run on premise. Media is analysed in memory and dropped; only the score, reason codes and a hash are returned for your audit log. No video data is stored or processed in the cloud.
RBI's KYC directions ask V-CIP applications for face liveness and spoof detection, face matching, live GPS geo-tagging and India-located storage of V-CIP data. XcellSecure supplies the liveness, spoof and face-match signals, and its on-prem APIs keep data in your Indian set-up. Geo-tagging and recording stay with your V-CIP platform.
Faces and voices that identify someone are personal data. The design helps you meet the Act's duties with no media retention, a consent reference and purpose on every call, and reason codes you can explain. The DPDP Rules were notified on 13 Nov 2025 and the core duties apply from 13 May 2027.
Digital Arrest: FaceGuard helps verify whether a person posing as an officer on a video call is genuine and flags synthetic faces and staged settings. Banks, helplines and police cyber cells can use it to warn a victim before money moves. Anyone on such a call should hang up and call 1930 or report at cybercrime.gov.in.
We do not publish a single accuracy figure, because results depend on cameras, networks and attack types. Benchmarks are available on request, and the pilot measures results on your own traffic. Standards we test against, such as ISO/IEC 30107-3 for presentation attack detection, are to be confirmed with XcellHost.
Yes. FaceOff Lite runs core liveness and deepfake checks on site at branches, kiosks and tablets, and syncs only scores when a connection is available.
A pilot runs for 30 days on up to 3 modules and up to 5,000 verifications. At the end you get a results report and policy bands tuned to your traffic. Timelines and limits are indicative and confirmed when we scope.
Indicatively ₹1,49,999 one-time for a 30-day pilot and ₹49,999 a month for Professional with 10,000 verifications included. Extra packs are ₹29,999 per 10,000 and extra modules ₹9,999 a month. Enterprise on-prem is quoted. All prices exclude 18% GST and are to be confirmed with XcellHost.
Call +91 22 6711 1555, WhatsApp +91 86570 32540 or e-mail [email protected] for a demo or pilot. Our NOC and SOC run 24×7 from Mumbai; support is at [email protected].
Send us one week of verification traffic. We'll show you what got through.
Secure cloud services for your online business since 1999: reliable, secure, fast, scalable, manageable and compliant. A pilot on your own sessions, results report and INR quote.*
IRDAI — Master Guidelines on AML/CFT, 2022 (IRDAI/IID/GDL/MISC/160/8/2022) · 1 Aug 2022, para 8.1.7.4 and Annexure II (VBIP)
Digital Personal Data Protection Act, 2023 and DPDP Rules, 2025 (MeitY) · Rules notified 13 Nov 2025; see our DPDP Compliance Platform
CERT-In Directions under section 70B(6) of the IT Act, 2000 · 28 Apr 2022
XcellSecure, Trust Factor Engine and the module names are XcellHost service names as supplied in XcellHost's product brochure. ISO/IEC 30107-3 and NIST evaluations are named only as standards we test against — confirm*. Other names are trademarks of their owners. Sources checked 12 Nov 2026. * Indicative — confirm with XcellHost: all prices, included volumes, module specifications, SDK platforms, private-cloud option, pilot limits, API endpoint and field names. Benchmarks on request*. Hero scenes, scores, names and sample records are illustrative; the figure shown in the brochure artwork is decorative and is not an accuracy metric.