Managed services from XcellHost helps you harness the power of Microsoft 365 with less of a burden on central IT.Buy Now Schedule Demo Take Tour Play Video
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|Exchange email,instant messaging, SharePoint & online versions of Microsoft Office||Full Desktop & Mobile Versions of Microsoft office||All features from businesss Essentials & Business Plans||Exchange email,instant messaging,Sharepoint & online versions of Microsoft Office||All features from E1 & Full Desktop & Mobile Offcie Clients + Advanced Enterprise tools|
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You don’t need to hire full-time dedicated professionals, as you can use qualified expertise only when you need it and pay only for this period. Besides, managed services specialists act pro-actively towards your Microsoft 365 environment, which reduces lost revenue caused by downtime and expenses on remediating critical technology issues.
If you turn to a managed services provider for handling daily maintenance of your Microsoft 365 environment, the in-house IT team will be able to focus on the technological support of the core business activities, which will increase your enterprise’s productivity.
Managed services provide 24/7 security monitoring of Microsoft 365 . Managed services specialists follow compliance regulations like GDPR, PCI, SOC Type I, HIPAA. They adjust your Microsoft 365 environment to new requirements ensuring regulatory compliance.
Microsoft 365 managed services ensure high availability to end users and continuous performance without disruption, which supports efficiency and stability of business processes that are dependent on technology (collaboration, workflows, etc.).
Even with a well-trained IT team of your own, the odds are that it doesn’t have a dedicated expert who specializes in support and maintenance of the Microsoft 365 environment.
Microsoft releases updates on a regular basis and they come to the cloud first. Microsoft 365 managed services will keep your enterprise in tune with the times.
Xcellhost Microsoft 365 managed services for enterprises comprise:
Our managed services are available 24x7x365.
Ongoing Microsoft 365 monitoring.
Real-time access to Microsoft 365 data allows us to detect errors as soon as they appear and set up fixing them right away.
Ongoing system performance check.
Xcellhost team troubleshoots performance issues of your Microsoft 365 solution, such as an outage of reporting and monitoring systems, application errors and more.
We process trouble, advice and improvement requests according to an SLA.
We evaluate the security level of your Microsoft 365 solution, including analyzing enabled authentication mechanisms, verifying antivirus configuration and more.
Our team regularly installs security patches to ensure well-protected functioning of Microsoft 365 solutions. We apply the zero downtime patching method to avoid operating discontinuity during patch installation. Besides security patches, we also install bug fixes and patches that improve performance and usability of Microsoft 365 solutions.
Based on monitoring your Microsoft 365 applications and collecting various metrics, we deliver weekly and monthly status reports. They contain information on the state of the Microsoft 365 environment and performance of the suite's applications. Specifically, we analyze:
We handle user requests on Microsoft 365 issues rapidly and effectively and advise on adding or improving the suite’s features.
We solve customization issues with your Microsoft 365 solutions (portals, collaboration apps, etc.).
We see to the stable work of your Microsoft 365 solution's integrations with CRM, ERP, ECM and other enterprise systems.
Xcellhost unique management and monitoring platform provides engineer visibility into and issue alerts for your solution
Support engineers autonomously work to remediate critical security, and data and device availability issues
The managed services team is available to address escalated standard reactive and proactive support issues
On-going work is carried out regularly to remediate lower priority issues that may not have immediate business impact
Xcellhost acts fully on your behalf with Microsoft for the escalation of platform issues
Dynamic reporting is used to analyse on-going issues across the solution
Our continuous improvement service uses analysis from monitoring tools and solution support history to ensure recommendations are tailored to your business
Service review is via in-person meetings or other customer-preferred communication channel
Managed service engineers are available for 1-1 discussion regarding individual issues of concern
Advice and guidance is provided on all aspects of your Microsoft 365 solution and overall IT strategy
Microsoft 365 is a productivity cloud tool that combines Office applications with enabling cloud services, device management with advanced security and compliance controls.
1. Our specialist handles you Microsoft 365 so that you don't need to hire a full-time Professional.
2. Your IT team will able to focus on the core business activities, which will increase your enterprise’s productivity.
3. Microsoft releases updates on a regular basis and they come to the cloud-first.
4. We ensure an uninterrupted experience to the end-users without any disruption.
You can connect to our sales though firstname.lastname@example.org and get started.
We’ve been Office 365 experts since its launch. During that time we’ve helped businesses of all sizes and industries get familiar with their new setup in a way that works for them.
We’ll migrate your business to Office 365 in a fast, hassle-free, highly tailored manner, based on your budget, and the applications and tools your employees already use in their day-to-day working life.
XcellHost provides monitoring and remediation regularly so that your business does not impact from any immediate issues. We also provide dynamic reports for any on-going issue. We analyze your activity and history to provide the best solution to your business.
XcellHost is always in your assistance though phone or email helpdesk.
Our Business Email package comes with a storage space of 5GB per account. This is dedicated to file storage and also backs up all your mails on our state of the art infrastructure, making sure you never experience a loss of mails
Includes Microsoft 365, Windows 10 & Enterprise Mobility + Security. Learn More Now. Trusted & Secure. Secure Cloud Service. Intelligent Security. Built For Teamwork. Achieve More Together.
Microsoft 365, Exchange Server and G Suite solutions for email signatures, archiving, email utilities & more.